Frequently Asked Questions

Once your payment is successfully processed, your digital tickets are immediately available in your account. You can find them by logging in and navigating to the 'My Tickets' page. We also send a confirmation email with a summary of your order.

Refund policies are set by the event organizers and can vary. Please check the specific event's details page for its refund policy. In most cases, tickets are non-refundable unless the event is canceled.

Absolutely. We use Paystack, a leading and highly secure payment gateway, to process all transactions. Your card details are never stored on our servers, ensuring your payment information is always safe.

Simply present the QR code on your digital ticket from your smartphone at the event entrance. Staff will scan the code to validate your entry. You can also print the ticket from the 'My Tickets' page if you prefer a physical copy.